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  • Managed IT Services
    • Fully Managed IT Services
    • Co-Managed IT Support
    • Virtual IT Help Desk Support
  • Industries
    • Healthcare Managed IT Support
    • Construction and Manufacturing Managed IT Services
    • Government Contractor Managed IT Services
    • Non-Profit Managed IT Support
    • Small and Medium Size Business Managed IT Services
    • Financial Services Managed IT Support
    • Transportation and Logistics Managed IT Services, Support & Solutions
  • Services & Consulting
    • Office 365 Support
    • Network Security
    • Risk Assessments
    • Office Moves and Network Configuration
    • Disaster Recovery and Business Continuity Planning
    • Internet and Cloud Phone Services (VoIP)
    • IT Staff Augmentation
    • Cloud Services Evaluation & Integration
    • Website Services
  • Residential Services
  • Blogs
    • Weekly IT Security Tip
    • Tech Tips for Business Owners
    • Cyber Security Reports
      • IT Buyers Guide
      • 21 Critical Questions Your IT Consultant Should Be Able to Say ‘Yes’ To
      • Protecting & Preserving Your IT Network Security
      • Top 10 Ways Hackers Get Around Your Firewall & Anti-Virus
      • The Dangers of Cybercrime to Your Company & You
  • About Us
    • Areas We Serve
      • Delaware
      • Florida
      • Maryland
      • Pennsylvania
      • Virginia
      • Washington DC
    • Business Principles
    • Testimonials
  • Contact
    • Career Opportunities

Managed IT Services

Home » Managed IT Services

ICSI has provided Managed IT Services to organizations in Maryland, DC, and Virginia since 1987. Our customer base relies on us to be their outsourced IT PARTNER. We understand that between various industries our customers’ needs are different. We take the time to understand our customers’ needs during the on-boarding process and hold quarterly business review meetings to insure our goals are achieved.

Grow Your Business, Cut Costs by using ICSI’s Managed IT Services!

Feature Benefit Value
24 x 7 Monitoring and Alerting We’ll identify IT issues much faster—often before you experience problems—and address them proactively. You’ll see a reduced cost of downtime, and minimize the resulting lost opportunities, lost productivity, and service costs.
Asset Management You’ll get accurate, up-to-date asset and warranty tracking for insurance or taxation purposes. You’ll save money with better asset life-cycle management, and you’ll never pay twice for maintenance.
Security Assurance Protect your assets and data with round-the-clock protection from viruses, malware and other attacks; achieve regulatory compliance with legislation relevant to your industry. You’ll reduce downtime and its associated costs, while increasing customer confidence.
Preventative Maintenance Lengthen the lifespan of your assets and minimize technology problems that reduce productivity Your team can get more done, and you’ll reduce expenditures on emergency repairs.
Reports You’ll always know exactly what’s going on in your network, and be able to identify and analyze pending issues. You’ll be able to optimize every dollar you spend on IT based on accurate, detailed data.
Quarterly Business Reviews An opportunity to prioritize projects, plan budgets, and discuss solution optimizations. You’ll be able to conduct more accurate budget forecasting based on the facts.

Office 365 Support

Ensure that your organization is getting the most out of Office 365

Network Security

Security threats evolve everyday, is your network adapting?

Risk Assessments

How vulnerable is your network?

Office Moves and Network Configuration

Optimize your network investment

Disaster Recovery and Business Continuity Planning

Are you prepared for the worst? Ensure you can retrieve your data

Internet and VoIP

We provide Internet and VoIP services to business of varying sizes

IT Staff Augmentation

Fast, reliable, and consistent IT support

Cloud Evaluation & Integration

Let us assist with your evaluation and implementation that best fit your needs

Annual IT Budgets

A budget allows our customer to mitigate unexpected costs and ongoing support expenses. Business owners and CFO’s appreciate the ability to forecast out their operational budgets for the year.

A Documented Plan to achieve your GOALS

Our objective as your IT partner is to provide a stable and secure environment that allows our customers to be more productive and competitive in their day to day operation. In order to accomplish this we sit down and document a plan on how to meet your specific business objectives.

Your IT – Your Future

ICSI provides short and long-term recommendations to all customers during the on-boarding process. These recommendations are revisited on a quarterly basis to include project timelines of completion, estimated costs, and benefits gained by the IT investment.

Foundation to Succeed

Our clients receive a dedicated Account Manager, Team Lead, and dedicated Help Desk professionals. This allows our customers to understand who they rely on for their technological needs. Its not just a voice on the other side of the phone, it’s a trusted advisor who they know and have met.

Reach out to our offices today to discuss our Managed IT Services options:

  • Fully Managed IT Services
  • Co-Managed IT Support
  • Virtual IT Help Desk Support

Managed IT Services

  • Fully Managed IT Services
  • Co-Managed IT Support
  • Virtual IT Help Desk Support

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      1612 McGuckian St
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      Annapolis, MD 21401
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