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    • Healthcare Managed IT Support
    • Construction and Manufacturing Managed IT Services
    • Government Contractor Managed IT Services
    • Non-Profit Managed IT Support
    • Small and Medium Size Business Managed IT Services
    • Financial Services Managed IT Support
    • Transportation and Logistics Managed IT Services, Support & Solutions
  • Services & Consulting
    • Office 365 Support
    • Network Security
    • Risk Assessments
    • Office Moves and Network Configuration
    • Disaster Recovery and Business Continuity Planning
    • Internet and Cloud Phone Services (VoIP)
    • IT Staff Augmentation
    • Cloud Services Evaluation & Integration
    • Website Services
  • Residential Services
  • Blogs
    • Weekly IT Security Tip
    • Tech Tips for Business Owners
    • Cyber Security Reports
      • IT Buyers Guide
      • 21 Critical Questions Your IT Consultant Should Be Able to Say ‘Yes’ To
      • Protecting & Preserving Your IT Network Security
      • Top 10 Ways Hackers Get Around Your Firewall & Anti-Virus
      • The Dangers of Cybercrime to Your Company & You
  • About Us
    • Areas We Serve
      • Delaware
      • Florida
      • Maryland
      • Pennsylvania
      • Virginia
      • Washington DC
    • Business Principles
    • Leadership Team
    • Testimonials
  • Contact
    • Career Opportunities

About Us – Leadership Team

Home » About Us – Leadership Team

Established in 1987 and headquartered in Annapolis, Maryland, ICSI is a full service information technology consulting firm. We provide IT Services to various industries in Maryland, Virginia, and Washington DC, including Medical Practices, Non-Profit Organizations, Real Estate Offices, Construction Firms, Consulting Agencies, and Engineering Groups.

Leadership Team

  • Paula Sedghi – Co-Founder and President
    As president of ICSI, Paula implements the overall direction of the company – our culture, mission, and core values while keeping her finger on the pulse of the industry. She continues to drive ICSI’s growth and partnerships. Paula is committed to using cutting-edge, cost-effective technology to reinforce your business through our team and software partnerships. Paula graduated with a B.A. degree from Towson University.
  • Moe Sedghi – Co-Founder and Senior Vice President
    Wearing many hats during his 30+ years in the IT industry, Moe’s results-oriented leadership is invaluable in day-to-day operations at ICSI. The knowledge and experience he brings to the ICSI’s Business Operations division makes him an integral part of the strategic vision and client road mapping. Moe is known to roll up his sleeves from time to time and work alongside our cutting-edge technicians. He is skilled at running a high-performance company. Moe graduated with a Bachelor of Computer Science from Towson University.
  • Max Sedghi – Vice President of Business Development
    Partnerships are how he leads the Client Services division. A customer centered focus and a commitment to excellence are the cornerstones of this division. Max utilizes a road map with strategic solutions to maximize our clients’ assets allowing for a more secure, compliant and productive environment. He is committed to staying current with the latest trends and technologies, allowing us to provide our clients with the best possible solutions. Before joining ICSI, Max worked at Oracle, creating and implementing solutions. Max graduated with a B.A. in Finance from James Madison University and a Master of Technology, System Design and Management from Georgetown University.
  • Parissa Sedghi – Vice President of Operations
    Her passion for problem solving and customer experience makes our partnerships successful. Parissa brings a decade worth of nonprofit world experience; her mindset is on your best RIO and knows how to make a dollar go far. Her style of mentor-leadership keeps Operations running responsively and smoothly. Making sure our technicians are on the cutting edge and can assist our clients effectively and efficiently are Parissa’s priorities. She plays an integral role by leading our team culture and daily operation. Parissa graduated with a B.S. from Marymount University and M.S. from the University of Maryland with a certificate in Financial Management.
  • Shadee Sedghi – Vice President of Finance and Business Relations
    Shadee is a key member of the executive team as our Vice President of Finance and Business Relations. She oversees all financial matters for ICSI. This includes financial reporting and control, financial planning and analysis, treasury operations, banking relations, tax, audit, investments and risk management. Shadee is an active participant in shaping ICSI’s overarching growth strategy and assessing the company’s key priorities. She provides well-developed business operations experience and familiarity with a wide range of business operational performance metrics. Shadee handles vendor relations allowing ICSI to bring our best to all our clients and colleagues while building and instilling a healthy financial approach and facilitating the development of a holistic corporate vision. Shadee graduated with a B.S.B.A degree from Marymount University.

ICSI builds, protects and advances your business through the best in class security and IT infrastructure.

We Manage Your IT… You Manage Your Business!

  • I break things, they fix it!

    I use my computer for both work and personal use. When I break things, ICSI responds quickly. They fix me up remotely while I’m off doing other things.

    It is great comfort for me knowing that ICSI is there to help me. Premiere service with competitive pricing and their technicians are the best!

    Customer since 2022

    Bob K.
    Construction Industry
  • The Greatest

    ICSI has been the greatest.  Prompt service, knowledgeable, very helpful, and there’s not too many problems they can’t solve if anything.

    Customer since 2016

    Ronnie B.
    Information Technology - Construction Industry
  • Accurate and efficient

    An amazing IT team that works accurately and efficiently! We’ve worked with various staff members for many different issues and ICSI has been able to help solve all of our needs!

    Customer since 2018

    M. F.
    Founder - Restaurant Services
  • They deliver day in and out all our IT needs

    It took me three IT companies until I finally found a real company to use which was ICSI. They deliver day in and day out with all my IT needs. They handle anything and everything with speed and efficiency. I sleep better at night knowing they have my entire system protected. As a side note, Ben our main point of contact pushes my rating to 6/5 stars!

    Customer since 2021

    Charles M.
    Chief Executive Officer - Wealth Management
  • They Exceeded Our Expectations!

    I would recommend ICSI to anyone on the fence. Their customer service and response time is quick.

    ICSI is knowledgeable and has completed exceeded our expectations, delivering excellent customer service and responsiveness to problems when they arise. I would recommend them to anyone looking for an IT firm that will deliver top-notch customer service and highly effective solutions.

    We have no regrets, they provide excellent value. Give them a call today. 410-280-3000.

    Customer since 2018

    Paul S.
    Director of Operations - Non-profit Association
  • Committed, Consistent and Responsive

    The single biggest benefit of ICSI as our IT Service provider is peace of mind.

    They are better than other IT firms we may have worked with in the past, we like their commitment, consistent service, and responsiveness to issues.

    ICSI provides a well-managed network that rarely has issues. They maintain all our updates and troubleshoot issues. Ya’ll have taken such great care of us.

    They truly take care of everything. You don’t have to worry. Call them today!

    Customer since 2018

    Sara L.
    Chief of Staff - Non-profit
  • You Won’t Find Anyone Better In The Industry!

    As a long time client of ICSI, we can attest to the fact that they actually care. ICSI’s customer service and subject matter expertise far exceed industry standards. The courtesy and promptness of the customer service experience, from acquiring new services, or troubleshooting existing, have positioned our team for success. ICSI personnel analyze and advise as to best practices at every level, helping our Association drive performance, efficiency, and cost savings. Their team genuinely values and appreciates their clients, something not often found in the industry today, going above and beyond to ensure customer satisfaction at every level.

    Thank you to the ICSI team. Please give them a call today, you won’t regret it.

    Customer since 2021

    Don O.
    Executive Director - Non-profit Association
  • I’d highly recommend them.
    My company was apprehensive about switching IT companies, but we are so glad we switched to ICSI. They are responsive, don’t have hidden costs and were knowledgeable enough to take over without missing a beat.

    Customer since 2016

    April A.
    Office Manager - Alarm Company
  • Everything you want your IT team to be and much more!
    We have been putting our trust in ICSI for over 10 years! They are knowledgeable, efficient, proactive and courteous.

    Customer since 2008

    Janet D.
    Information Technology - Manufacturing Equipment
  • The biggest benefit of working with ICSI is knowing I can completely trust them to advise on all things IT.
    Their technical expertise, combined with their exceptional customer service, make them my ideal IT partner. ICSI’s pricing, knowledge, and availability are second to none in the field. I recommend ICSI as your IT support provider, they will consistently exceed your expectations!

    Customer since 2013

    Jeanne S.
    VP of Operations - Vascular Medical Practice
  • ICSI is the hands down the best IT firm.
    They take a vested interest in your organization to provide the best resources available to contribute to your overall success. Their employees are outstanding and the service is fabulous.

    Customer since 2015

    Jazmin G.
    Practice Admin - Ophthalmology
  • Deciding to partner with ICSI is the best decision I’ve made in years.
    ICSI has been incredibly reliable. This cannot be emphasized enough.

    See Letter of Recommendation

    Customer since 2014

    Robert B.
    Vice President - Construction Industry
  • Always very thorough, timely, strong on follow-up and that allows our organization to focus on what we do best.
    I would surmise one of the benefits to our partnership with ICSI, if not the most important, is that we can trust that they always handle items and situations for us as if they were handling them for themselves.

    Customer since 2016

    Mike L.
    Chief Technology Officer - Outsourced HR Industry
  • The ICSI Team is amazing!
    The entire staff is extremely helpful and quick to respond to your needs.

    Customer since 2018

    Khaleed R.
    Marketing Manager - Restaurant Services
See what other clients are saying

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