ICSI Managed IT Services incorporates the following:
We partner with your organization to provide Fully Managed IT Services for your entire IT network. Our organization allows you to focus on your core competencies as we provide a stable IT environment for your business to operate under and grow! Our clients find comfort in our industry knowledge, certified technicians, and budgeted monthly IT expense.
- 24x7x365 monitoring of your network with a dedicated IT manager, Account Manager, and Help Desk staff.
- Our methodology is to remediate potential issues before they arise. Our proactive support is one of the first steps to a secure, reliable, and efficient network.
- It’s important to know who you rely on for your IT support, we make sure your staff and executives know who to call when support is needed.
Endpoint Management and Security:
- We proactively patch and update all workstations and servers on your network. Keeping all devices up to date with the latest antivirus and malware protection.
- We work with our clients to find the optimal time to conduct endpoint management to not interfere with your workday.
- Unlimited Help Desk Support who understand your network and can fix issues immediately
- Onsite Support that is both scheduled and as needed. If issues arise and you need immediate onsite assistance we have a fleet of technicians to assist.
Questions to ask yourself:
- What does network downtime mean to your organization? Lost revenue, cancelled medical procedures, project due dates missed?
- How long does it take for business critical issues to be resolved?
- Are you able to reach your IT point of contact in a moments notice?