We partner with your organization to provide Fully Managed IT Services for your entire IT network. Our organization allows you to focus on your core competencies as we provide a stable IT environment for your business to operate under and grow! Our clients find comfort in our industry knowledge, certified technicians, and budgeted monthly IT expense.
ICSI Fully Managed IT Services incorporates the following:
- 24x7x365 monitoring of your network with a dedicated IT manager, Account Manager, and Help Desk staff.
- Our methodology is to remediate potential issues before they arise. Our proactive support is one of the first steps to a secure, reliable, and efficient network.
- It’s important to know who you rely on for your IT support, we make sure your staff and executives know who to call when support is needed.
Endpoint Management and Security:
- We proactively patch and update all workstations and servers on your network. Keeping all devices up to date with the latest antivirus and malware protection.
- We work with our clients to find the optimal time to conduct endpoint management to not interfere with your workday.
- Unlimited Help Desk Support who understand your network and can fix issues immediately
- Onsite Support that is both scheduled and as needed. If issues arise and you need immediate onsite assistance we have a fleet of technicians to assist.
Questions to ask yourself:
- What does network downtime mean to your organization? Lost revenue, cancelled medical procedures, project due dates missed?
- How long does it take for business critical issues to be resolved?
- Are you able to reach your IT point of contact in a moments notice?