Established in 1987 and headquartered in Annapolis, Maryland, ICSI stands at the forefront of managed IT services, offering a comprehensive suite of solutions designed to enhance business performance and security. As a national MSP (Managed Service Provider) and MSSP (Managed Security Service Provider), ICSI leverages innovative tools and technologies to ensure seamless IT operations for businesses across the United States. We provide IT Services to various industries nationwide, including Medical Practices, Logistics and Transportation companies, Non-Profit Organizations, Real Estate Offices, Construction Firms, Consulting Agencies, and Engineering Groups.
Across the nation, ICSI’s innovative tools and expert team provide businesses with the support they need to thrive in today’s ever growing technology landscape. Whether it’s a real estate office, consulting agency, or engineering group, ICSI’s tailored solutions and proactive approach make them a reliable partner for any industry. By choosing ICSI, businesses can rest assured that their IT infrastructure is in capable hands, allowing them to focus on what they do best.
We manage your business. You manage your business.
ICSI Business Principles
At ICSI, we are committed to bringing excellence to the IT industry via our IT staffing and software partnerships. We employ the highest levels of quality in our solutions.
One of our strategic solutions is to address the client’s requirements and maximize the productivity of their assets. We provide talented, service-oriented consulting professionals who will assist in implementing our commercial and residential client’s goals.
During the careful consultant screening process, we adhere to the tenet of equal opportunity for all regardless of race, religion, color, sex, creed, age, marital status, sexual orientation, or national origin.
Be assured, ICSI consultants preserve all proprietary information relating to the business of their clients; comply with the clients’ established business practices, and play an important role throughout the clients’ projects.
Mission
ICSI builds, protects and advances your business through the best in class security and IT infrastructure.
We Manage Your IT. You Manage Your Business.
Core Values
- Client Centered: We listen, understand, meet, and exceed our clients needs. We are transparent and communicate. Always acting in the best interest of our clients.
- Integrity & Trust: We exercise good judgement, character and habits. We are your trusted advisors. We are responsible, accountable and respectful. We know and do what is right.
- Commitment to Excellence: We strive to learn and improve. We implement best practices.
- Innovation: We challenge the status quo. Constantly looking at ways to improve our clients’ environments. Embracing the opportunity to staying current with the latest trends and technologies allowing us to provide our clients with the best possible solutions.
- Teamwork: We bring our best to all clients, colleagues, and vendors.
Our Approach:
- Evaluation: Assess current technology, infrastructure, hardware, applications, and vendors.
- Identification: Determine critical business processes, pain points, and vulnerabilities.
- Threat Analysis: Perform risk assessments to design a managed services technology plan aligned with long-term business goals.
- Implementation: Deploy and integrate solutions seamlessly while ensuring minimal disruption to your operations.
Why Choose ICSI?
- Experience: With over three decades of experience, we have the expertise to handle all your IT needs.
- Nationwide Reach: No matter where you are, our team is ready to support you.
- Customized Solutions: We tailor our services to fit the specific requirements of your business.
- 24/7 Support: Our dedicated support team is available around the clock to assist you.
Our Commitment:
ICSI is deeply committed to building strong, long-term partnerships with our clients. We become an extension of your business, offering flat-rate service plans for predictable IT budgeting. We continuously deliver solutions that improve efficiencies and reduce downtime. Our dedication to excellence and quality underscores our role as a true partner to our clients helping them drive business success.
