About Us – Business Principles

ICSI builds, protects and advances your business through the best in class security and IT infrastructure.

Established in 1987 and headquartered in Annapolis, Maryland, ICSI stands at the forefront of managed IT services, offering a comprehensive suite of solutions designed to enhance business performance and security. As a national MSP (Managed Service Provider) and MSSP (Managed Security Service Provider), ICSI leverages innovative tools and technologies to ensure seamless IT operations for businesses across the United States.

ICSI at a glance

• Full name: ICSI – International Computer Services, Inc.
• Founded: 1987, by Paula Sedghi (President) and Moe Sedghi (Senior Vice President). Meet the leadership team
• Headquarters: 130 Severn Ave, Annapolis, MD 21403 · (410) 280-3000
• Florida office: 4830 West Kennedy Blvd, Suite 600, Tampa, FL 33609 · (813) 217-9171
• What we do: managed IT services (MSP) and managed security services (MSSP): fully managed IT, co-managed IT, virtual IT help desk, network security, 24/7 monitoring, Microsoft 365 support, cloud phones (VoIP), disaster recovery and business continuity, office moves
• Who we work with: businesses from 5 to over 400 devices, including medical practices, logistics and transportation, construction and engineering, non-profits, financial services, government contractors, real estate and consulting firms
• Areas served: Maryland, Washington DC, Virginia, Pennsylvania, Florida and clients nationwide, including Atlanta and Asheville
• Office hours: Monday to Friday, 8:30 AM to 5:00 PM ET
• Awards: Baltimore Business Journal Family-Owned Business Award (2025); Best of Annapolis, Eastern Shore and Central Maryland, three years running (most recently 2026)
• Certifications: Microsoft Modern Work partner; CompTIA-certified technicians (Security+, Network+ and A+); Cisco CCNA; Microsoft Azure Fundamentals (AZ-900); Microsoft Certified: Azure Administrator Associate

ICSI – International Computer Services, Inc. is an IT services company in the United States. It is not connected with the Institute of Company Secretaries of India, which uses the same initials.

We Manage Your IT. You Manage Your Business.

We provide IT Services to various industries nationwide, including Medical Practices, Logistics and Transportation companies, Non-Profit Organizations, Real Estate Offices, Construction Firms, Consulting Agencies, and Engineering Groups.

Across the nation, ICSI’s innovative tools and expert team provide businesses with the support they need to thrive in today’s ever growing technology landscape. Whether it\’s a real estate office, consulting agency, or engineering group, ICSI’s tailored solutions and proactive approach make them a reliable partner for any industry. By choosing ICSI, businesses can rest assured that their IT infrastructure is in capable hands, allowing them to focus on what they do best.

ICSI Business Principles

At ICSI, we are committed to bringing excellence to the IT industry via our IT staffing and software partnerships. We employ the highest levels of quality in our solutions.

One of our strategic solutions is to address the client’s requirements and maximize the productivity of their assets. We provide talented, service-oriented consulting professionals who will assist in implementing our commercial and residential client’s goals.

During the careful consultant screening process, we adhere to the tenet of equal opportunity for all regardless of race, religion, color, sex, creed, age, marital status, sexual orientation, or national origin.

Be assured, ICSI consultants preserve all proprietary information relating to the business of their clients; comply with the clients’ established business practices, and play an important role throughout the clients’ projects.

Core Values

1. Client Centered: We listen, understand, meet, and exceed our clients needs. We are transparent and communicate. Always acting in the best interest of our clients.
2. Integrity & Trust: We exercise good judgement, character and habits. We are your trusted advisors. We are responsible, accountable and respectful. We know and do what is right.
3. Commitment to Excellence: We strive to learn and improve. We implement best practices.
4. Innovation: We challenge the status quo. Constantly looking at ways to improve our clients’ environments. Embracing the opportunity to staying current with the latest trends and technologies allowing us to provide our clients with the best possible solutions.
5. Teamwork: We bring our best to all clients, colleagues, and vendors.

Our Approach:

• Evaluation: Assess current technology, infrastructure, hardware, applications, and vendors.
• Identification: Determine critical business processes, pain points, and vulnerabilities.
• Threat Analysis: Perform risk assessments to design a managed services technology plan aligned with long-term business goals.
• Implementation: Deploy and integrate solutions seamlessly while ensuring minimal disruption to your operations.

Why Choose ICSI?

• Experience: With over three decades of experience, we have the expertise to handle all your IT needs.
• Nationwide Reach: No matter where you are, our team is ready to support you.
• Customized Solutions: We tailor our services to fit the specific requirements of your business.
• 24/7 Support: Our dedicated support team is available around the clock to assist you.

Our Commitment:

ICSI is deeply committed to building strong, long-term partnerships with our clients. We become an extension of your business, offering flat-rate service plans for predictable IT budgeting. We continuously deliver solutions that improve efficiencies and reduce downtime. Our dedication to excellence and quality underscores our role as a true partner to our clients helping them drive business success.

We manage your business. You manage your business.