Managed IT Services for Small Business and Medium Business
ICSI (International Computer Services, Inc.) is a managed IT services provider for small and medium-sized businesses, founded in 1987 and headquartered in Annapolis, Maryland, with an office in Tampa, Florida. We support businesses from 5 to over 400 devices for a fixed monthly cost, through fully managed IT, co-managed IT or a virtual IT help desk.
Key facts
- Business size: 5 to over 400 devices
- Service options: Fully Managed IT, Co-Managed IT Support, Virtual IT Help Desk
- Pricing: a fixed monthly cost that covers your daily IT support
- Included support: proactive monitoring and maintenance, cybersecurity, backup and disaster recovery, Microsoft 365 support
- Offices: Annapolis, MD (headquarters) and Tampa, FL
- Areas served: Maryland, Washington DC, Virginia, Pennsylvania, Florida and clients nationwide
- First step: a free IT assessment, (410) 280-3000
Last updated: October 2026 · Written by the ICSI team
ICSI works with businesses from 5 to over 400 devices giving them a fully vetted and repeatable IT process, tailored to their specific support needs.
We do not believe in a one size fits all model to business IT support, your business is unique and we use our expertise in the IT field to provide a solutions that best fits your needs.
The benefit of working with ICSI Managed IT Services for Small Businesses is that we understand that budget can be a determining factor in choosing an IT partner. That is why ICSI has a varying business Fully Managed IT Support model based on the customer\’s technology requirements. Our success for the past 30+ years has been based on providing our customers consistent support at every stage of their business.
Imagine going into the year having your IT budget allocated both for continuous support and capital expenditures. ICSI gives you that peace of mind and worry-free IT mindset. Empower your small business with comprehensive and reliable technology support through our dedicated Managed IT Services for Small Businesses.
ICSI’s goal is to Manage your IT, so you can Manage your Business:
- Downtime means revenue out the door – we provide a stable and consistent IT environment for you to run your business
- Focus on your strengths – ICSI’s gives you time to grow your business and focus on what you do best
- Budget your IT costs – ICSI provides a fixed monthly costs the covers your daily IT support needs
Imagine going into the year having your IT budget allocated both for continuous support and capital expenditures. ICSI gives you that peace of mind and worry free IT mindset.
What’s the best fit for your organization? See below for our Managed IT Services options:
What does a Managed IT Services for Small Businesses do?
Managed IT Services for Small Businesses provides the best in terms of data center solutions, cloud computing, disaster recovery planning, and cyber security. These services span from computer systems and asset management to software and hardware installation.
Managed IT Services for Small Businesses are designed to help by reducing their overhead costs. This is possible because they are predictable and scalable – which means that they grow with the company\’s needs. These Managed IT Services for Small Businesses also help to reduce the stress of administration, freeing up time for other important tasks, while also adding security to the business.
Managed IT Services for Small Businesses can provide more efficient Fully Managed IT support, providing you with a team of experts who are specialized in your industry. They will take care of all your needs at a fixed monthly cost – without any surprises or hidden fees.
Frequently Asked Questions
Managed IT services provide proactive monitoring, maintenance, and support for your business’s IT infrastructure. By outsourcing IT management to a specialized provider, small businesses can benefit from expert assistance without the need to hire a full-time IT team. Managed IT services help prevent technical issues, improve security, ensure system uptime, and provide scalable solutions to support business growth.
Managed IT services include implementing and maintaining robust cybersecurity measures to protect your business from potential threats. This can involve firewall management, data encryption, regular security updates, and monitoring for suspicious activity. By continuously monitoring your systems and responding quickly to vulnerabilities, Managed IT providers help safeguard your sensitive data and reduce the risk of cyberattacks.
ICSI charges a fixed monthly cost based on your technology requirements and the services you choose, so you can budget for IT support for the year ahead. A free IT assessment gives you a written quote for your business.
With fully managed IT, ICSI acts as your IT department and looks after all of your IT support. With co-managed IT, we work alongside your in-house IT staff and take on the areas you choose, such as the help desk, security or monitoring.
ICSI works with businesses from 5 to over 400 devices, including medical practices, logistics and transportation companies, construction and engineering firms, non-profits, financial services firms and government contractors.
Yes. ICSI is headquartered in Annapolis, Maryland, has an office in Tampa, Florida, and supports businesses in Maryland, Washington DC, Virginia, Pennsylvania, Florida and nationwide.