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  • Call Us: (410) 280-3000

(410) 280-3000

Find Us
Support Portal
ICSIICSI
  • Managed IT Services
    • Fully Managed IT Services & Managed IT Support
    • Co-Managed IT Support
    • Virtual IT Help Desk Support
  • Managed Security
  • Industries
    • Healthcare Managed IT Support – Healthcare Managed IT Services
    • Construction and Manufacturing Managed IT Services
    • Government Contractor Managed IT Services
    • Non-Profit Managed IT Support
    • Small and Medium Size Business Managed IT Services – Managed IT Services for Small Businesses
    • Financial Services Managed IT Support
    • Transportation and Logistics Managed IT Services, Support & Solutions
  • Services & Consulting
    • Office 365 Support
    • Network Security
    • Risk Assessments
    • Office Moves and Network Configuration
    • Disaster Recovery and Business Continuity Planning
    • Internet and Cloud Phone Services (VoIP)
    • Cloud Services Evaluation & Integration
    • Website Services
  • Blogs
    • Weekly IT Security Tip
    • Tech Tips for Business Owners
    • Cyber Security Reports
      • IT Buyers Guide
      • 21 Critical Questions Your IT Consultant Should Be Able to Say ‘Yes’ To
      • Protecting & Preserving Your IT Network Security
      • Top 10 Ways Hackers Get Around Your Firewall & Anti-Virus
      • The Dangers of Cybercrime to Your Company & You
  • About Us
    • Business Principles
    • Leadership Team
    • Testimonials
  • Contact
    • Career Opportunities
  • Support Portal
  • Call Us: (410) 280-3000

IT Assessment & Remote IT Evaluation

With the current health and economic crisis, the need for cybersecurity and network reliability is paramount. Is your organization functioning as safely and productively as possible, especially if a portion, or all, of your workforce is operating remotely?

Now is a good time to review your current IT support situation; whether it is a Managed IT Services provider, internal IT staff, or the techy employee who knows how to reboot your computers. While things are hopefully getting better, a reversal is very possible.

ICSI is here to help. Throughout the stay-at-home period, ICSI has remained open and leveraging our remote technology to support the day-to-day IT needs of our clients. Now, we are offering assistance to local companies.

We will provide an IT Assessment & Remote IT Evaluation at no charge and with no commitment from you.  We are all in the COVID-19 fight together and we want to make sure your IT support is not placing you at risk.

Our IT Assessment will:

  • Check your firewall’s security settings to make sure you are protected from the latest hacker attacks, worms and viruses.
  • Scan for spyware that is secretly stealing bandwidth, jeopardizing network speed, and embezzling confidential information about you, your employees, your business, and your customers.
  • Check your network’s back-up system to ensure it is accurately saving all of the critical files and information you cannot afford to lose.
  • Verify you have the most up-to-date security patches properly installed; miss one critical update and you’re a “sitting duck” for a cyber-attack.
  • Diagnose slow and unstable PCs.
  • Determine how Cloud-Ready your business is.
  • Scan the Dark Web for your STOLEN credentials.

With the Remote IT Evaluation, we will review your office and remote networks to determine your level of security and productivity.

We will review if:

  • Your Wi-Fi connections are secure. While most Wi-Fi is correctly secured, some older installations might not be, which means people in the near vicinity can snoop your traffic.
  • Anti-virus is in place and fully updated on all devices.
  • All security software is up to date on all devices. Privacy tools, add-ons for browsers and other patches need to be checked regularly, even on remote devices.
  • You have a backup strategy and remember to do it. All important files should be backed up regularly. In a worst-case scenario, staff could fall foul of ransomware for instance. Then all is lost without a backup.
  • Lock screens are in use, especially if they are in a shared space. Workers should really avoid co-working or shared spaces at this moment, as social distancing is extremely important to slow down the spread of the virus.
  • You are using secure connections to and from your work environment.
  • Encryption tools are installed.
  • Training is needed for your staff to raise their awareness of the cyber-threats they face.

Once we have a clear picture of the health, security and performance of your current IT systems, we will then deliver a customized IT optimization plan that will show you how to eliminate nagging problems, improve security, enable your staff to work more efficiently and, possibly, even lower IT costs with smarter solutions.

We know this is a difficult time and we want to assist you in making sure it is not made more difficult due to lapses in cybersecurity or productivity.

We have been providing IT Service Assessments for over 30 years to a broad range of organizations. ICSI has the experience and expertise to evaluate any type of business. We will gladly provide references from clients of ours whose situation matches yours.

 Simply fill out the form to get started

Or, you can call Max at 410-280-3000 and he will arrange for your IT Assessment & Remote IT Evaluation

 

Let Us Help You Through This Crisis!

 

Fair Warning: This offer will not be around forever. We are providing this as a safeguard against the impact of the coronavirus crisis on our community’s businesses. We hope the current situation will improve to the point where we no longer need to provide this service without charge.

IT Assessment & Remote IT Evaluation

    Important! We hate spam as much (or more!) than you and promise to NEVER rent, share, or abuse your e-mail address and contact information in any way.

    * Note: This opportunity is only available for companies to which ICSI has made the offer. Any other requests will be accepted at ICSI’s discretion.

    • The support and solutions provided by ICSI have been a game-changer for our logistics operations. Their innovative IT systems have improved our scheduling, reduced downtime, and enhanced overall efficiency. The team’s dedication to understanding our unique needs and providing tailored solutions has made a significant impact on our business.

      Jessica M.
      Logistics Coordinator
    • Since partnering with ICSI, our logistics operations have become more efficient and reliable. Their IT solutions have optimized our route planning and fleet management, reducing costs and improving delivery times. The team’s expertise and prompt support have been invaluable in keeping our systems running smoothly. We highly recommend their services.

      Brian K.
      Operations Manager
    • The expertise and dedication of ICSI have been crucial to our success. Their innovative IT solutions have enhanced our project management capabilities and reduced downtime. The team’s proactive approach to addressing our IT needs has allowed us to focus on what we do best—building exceptional structures. We highly recommend their services to any construction company looking to improve their IT infrastructure.

      John T.
      CEO, Construction Firm
    • Working with ICSI has been a game-changer for our construction projects. Their IT solutions have streamlined our project management processes, improved communication, and enhanced overall efficiency. The team’s expertise in handling industry-specific software and their prompt support have been invaluable. With ICSI, we can focus on building and delivering high-quality projects, knowing our IT infrastructure is in excellent hands.

      Mark H.
      Project Manager
    • Ensuring compliance with healthcare regulations is paramount for our organization, and ICSI has been an invaluable partner in this endeavor. Their deep understanding of HIPAA and other regulatory requirements has helped us maintain the highest standards of data protection and patient privacy. The team’s proactive approach to compliance, including regular audits and thorough documentation, has given us peace of mind. With ICSI, we are confident that our IT systems are not only secure but also fully compliant with all relevant regulations.

      Dave M.
      Ophthalmology
    • “Partnering with ICSI has revolutionized our healthcare operations. Their expertise in IT solutions has significantly enhanced our patient data management, ensuring both security and accessibility. The team is incredibly responsive and proactive, addressing our needs with precision and care. Thanks to ICSI, we can focus on providing exceptional patient care, knowing our IT infrastructure is robust and reliable.”

      Dr. Emily P.
    • I break things, they fix it!

      I use my computer for both work and personal use. When I break things, ICSI responds quickly. They fix me up remotely while I’m off doing other things.

      It is great comfort for me knowing that ICSI is there to help me. Premiere service with competitive pricing and their technicians are the best!

      Customer since 2022

      Bob K.
      Construction Industry
    • The Greatest

      ICSI has been the greatest.  Prompt service, knowledgeable, very helpful, and there’s not too many problems they can’t solve if anything.

      Customer since 2016

      Ronnie B.
      Information Technology - Construction Industry
    • Accurate and efficient

      An amazing IT team that works accurately and efficiently! We’ve worked with various staff members for many different issues and ICSI has been able to help solve all of our needs!

      Customer since 2018

      M. F.
      Founder - Restaurant Services
    • They deliver day in and out all our IT needs

      It took me three IT companies until I finally found a real company to use which was ICSI. They deliver day in and day out with all my IT needs. They handle anything and everything with speed and efficiency. I sleep better at night knowing they have my entire system protected. As a side note, Ben our main point of contact pushes my rating to 6/5 stars!

      Customer since 2021

      Charles M.
      Chief Executive Officer - Wealth Management
    • They Exceeded Our Expectations!

      I would recommend ICSI to anyone on the fence. Their customer service and response time is quick.

      ICSI is knowledgeable and has completed exceeded our expectations, delivering excellent customer service and responsiveness to problems when they arise. I would recommend them to anyone looking for an IT firm that will deliver top-notch customer service and highly effective solutions.

      We have no regrets, they provide excellent value. Give them a call today. 410-280-3000.

      Customer since 2018

      Paul S.
      Director of Operations - Non-profit Association
    • Committed, Consistent and Responsive

      The single biggest benefit of ICSI as our IT Service provider is peace of mind.

      They are better than other IT firms we may have worked with in the past, we like their commitment, consistent service, and responsiveness to issues.

      ICSI provides a well-managed network that rarely has issues. They maintain all our updates and troubleshoot issues. Ya’ll have taken such great care of us.

      They truly take care of everything. You don’t have to worry. Call them today!

      Customer since 2018

      Sara L.
      Chief of Staff - Non-profit
    • You Won’t Find Anyone Better In The Industry!

      As a long time client of ICSI, we can attest to the fact that they actually care. ICSI’s customer service and subject matter expertise far exceed industry standards. The courtesy and promptness of the customer service experience, from acquiring new services, or troubleshooting existing, have positioned our team for success. ICSI personnel analyze and advise as to best practices at every level, helping our Association drive performance, efficiency, and cost savings. Their team genuinely values and appreciates their clients, something not often found in the industry today, going above and beyond to ensure customer satisfaction at every level.

      Thank you to the ICSI team. Please give them a call today, you won’t regret it.

      Customer since 2021

      Don O.
      Executive Director - Non-profit Association
    • I’d highly recommend them.
      My company was apprehensive about switching IT companies, but we are so glad we switched to ICSI. They are responsive, don’t have hidden costs and were knowledgeable enough to take over without missing a beat.

      Customer since 2016

      April A.
      Office Manager - Alarm Company
    • Everything you want your IT team to be and much more!
      We have been putting our trust in ICSI for over 10 years! They are knowledgeable, efficient, proactive and courteous.

      Customer since 2008

      Janet D.
      Information Technology - Manufacturing Equipment
    • The biggest benefit of working with ICSI is knowing I can completely trust them to advise on all things IT.
      Their technical expertise, combined with their exceptional customer service, make them my ideal IT partner. ICSI’s pricing, knowledge, and availability are second to none in the field. I recommend ICSI as your IT support provider, they will consistently exceed your expectations!

      Customer since 2013

      Jeanne S.
      VP of Operations - Vascular Medical Practice
    • ICSI is the hands down the best IT firm.
      They take a vested interest in your organization to provide the best resources available to contribute to your overall success. Their employees are outstanding and the service is fabulous.

      Customer since 2015

      Jazmin G.
      Practice Admin - Ophthalmology
    • Deciding to partner with ICSI is the best decision I’ve made in years.
      ICSI has been incredibly reliable. This cannot be emphasized enough.

      See Letter of Recommendation

      Customer since 2014

      Robert B.
      Vice President - Construction Industry
    • Always very thorough, timely, strong on follow-up and that allows our organization to focus on what we do best.
      I would surmise one of the benefits to our partnership with ICSI, if not the most important, is that we can trust that they always handle items and situations for us as if they were handling them for themselves.

      Customer since 2016

      Mike L.
      Chief Technology Officer - Outsourced HR Industry
    • The ICSI Team is amazing!
      The entire staff is extremely helpful and quick to respond to your needs.

      Customer since 2018

      Khaleed R.
      Marketing Manager - Restaurant Services
    Managed IT Services Baltimore MD

    We Manage your IT.
    You manage your business.

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      Annapolis, MD 21401
    • 410-280-3000
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