Managing your company’s IT needs effectively can be challenging, especially when you’re juggling other critical business responsibilities. Instead of setting up an in-house team (which can significantly increase your overhead costs), it’s often more practical to turn to either co-managed or managed IT services in Baltimore, MD. In a co-managed IT setup, you partner with an external IT service provider to enhance your in-house infrastructure management.
ICSI offers both co-managed and managed IT services in Baltimore, MD. When you choose a co-managed arrangement, we actively collaborate with your internal team, supporting your operations and bringing our expertise and insights to the forefront. Our goal is to assess and improve your system infrastructure and IT network so that it can support your business’s growth effectively. This approach not only preserves the integrity of your IT functions but also promotes innovation and efficiency within your team.
How do co-managed IT services work?
As we co-manage your network and infrastructure, we provide specialized resources, tools, and expertise to complement your internal team’s capabilities. This collaboration can boost your performance to reduce IT costs, improve performance, and boost overall productivity.
Our managed IT services in Baltimore, MD, augment your current staff as your business implements and maintains new technologies. You can also count on us to take care of the responsibilities your in-house IT department may lack expertise in. Our team can:
- Provide virtual and onsite staff augmentation
- Improve the knowledgebase of any diversified IT area
- Provide institutional IT knowledge with an account team
- Bring additional resources during peak seasons
In addition, our managed IT services in Baltimore, MD, ensure direct contact with our help desk technicians. Our team will remotely monitor and resolve any issue. At ICSI, we also proactively maintain your network and check for updates to keep your systems secure. Our specialists will also explore and monitor the dark web to see if your company’s information is being sold to or used by hackers.
Reduce costs and eliminate the guesswork now,
Choose our managed IT services in Baltimore MD, and give your team the support they deserve. Call (410) 280-3000 or message us here to learn more about our custom co-managed IT solutions to reduce costs and save you time.